Welcome

Seventeen years of personal on-site Mac, iPhone, iPad support & tutoring.

Call or text: 732.581.0197

Email: benforest@mac.com

That’s me at Toast in Red Bank; formally the Broadway Diner.

On-Site and Pickup Services Include

  • Optimize, Security, Speedup & Maintain
  • Repair (non-warranty) Can bring Warranty repairs to Apple
  • New Installs
  • Networks: New, upgrades & troubleshooting
  • Tutoring
  • iPhone & iPad support
  • Backup & Recovery
  • Windows on a Mac
  • Advice
  • Upgrades
  • Basic web site support, creation and tutoring

Pricing & Policies

    • $125 first hour or minimum charge
    • $75 per hour after first hour (commercial)
    • $65 per hour after first hour (residential)
    • Ask about setting up a fixed price, or a full day rate
    • Visa, MasterCard, American Express & Discover welcome

Phone calls and texting: I will do my best to return calls & texts same-day but cannot guarentee. I do try to read and respond to texts, but if I am driving, with a client, family there will be a delay. Please do not be shy about retexting or leaving an additional voice message if need be. Remember; with Ben Forest Consulting, its just me, no administrative staff, for better and for worse ūüėÄ. Also, if you are not in my iPhone address book; I never pick-up the phone.

Low income options: I am willing to do some work below rate for individuals or charitable groups but I will not wave the $125 first hour charge. Terms must be agreed upon in advance

Over-The-Phone Help:¬†In general this is not something I do. I make exceptions for clients ‚Äď questions and/or advice ‚Äď but my business model is personal onsite support. I can log-in remotely but I prefer doing it only with clients I have a relationship with. But most of all; I have found Apple‚Äôs own phone support to be very good most of the time. The number is 1-800-SOS-APPLE. If you needed immediate help Apple may be your best bet.

Number-One¬†piece of advice: Please back-up your computer. Data-Recovery is something I do; but I would rather not make the money. The newer Solid State Drives do fail, back up even your new computer.¬†Unless¬†you keep¬†everyone on the web (I guess you trust somebody); I¬†recommend your data being in at least three locations. Easiest¬†method is use the “Time Machine”¬†application¬†included on your Mac. You will need to get a backup drive too. Staples, Apple Store, internet. Best to use a pre-mac¬†formatted¬†drive but even using a windows¬†formatted drive will works and is much better than nothing.

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